IT: Senior Technical Delivery Manager - Telco - Project Manager - OSS - BSS - Contract (contract)
Hampshire, UK
Salary: £ negotiable
posted on 11.02.15
Senior Technical Delivery Manager - Telco - Project Manager - OSS - BSS
We are looking to identify and recruit a technically proficient, articulate and presentable Senior Systems Integration Manager to work with a large number of teams and strategic partners to bring about significant change across our OSS & BSS technology stacks.
Systems Integrator's are the glue that delivers change working with a diverse community of Technical and Business specialists. As a Senior Systems Integration Manager, you will be willing and able to review architecture diagrams identifying dependencies as well as reviewing low level component designs with individual teams. You will ensure all teams have the environments they need to complete their changes and help the individual projects to prioritise their Development and Test activities resolving any resource contention. You will be confident in presenting to senior stakeholders effectively explaining technical details in simple concise language.
For this programme we are looking for an individual that has experience of managing multiple technical teams (internal & external) who can demonstrate a track record of managing complex change.
The required Senior System Integrator/Project Manager will:
- Have defined responsibility & accountability for a significant area of work spanning the entire programme.
- Will establish programme objectives & work with programme management & other key stakeholders to define clear strategies to achieve the desired outcomes.
- Will be proficient in absorbing technical information & communicating this at all levels of the business as well as being capable of effectively communicating to both technical & non-technical audiences.
- Has excellent stakeholder management skills.
- Is a self-starter, proactive & able to hit the ground running.
- Will have excellent influencing skills, bringing confidence to Senior Management immediately.
- Has delivered 5+ integrated projects end to end with spend of £5-10m and major impact on business communities using Legacy/future systems.
- Has experience of conducting Discovery exercises of 100 BSS/OSS that may be impacted by the Programme to narrow down those we need to impact.
- Has experience of delivering 3-5 Tactical system changes/implementations against very tight timelines.
- Is able to contribute to the formation & implementation of IT strategy.
- OSS/BSS experience desirable.
- Manage a team of Systems Integration Managers.
Key Responsibilities:
- Responsibility for all technical and Non-technical project deliverables.
- Preparation of programme status reports.
- To work closely with individual development, support and operational teams to ensure the planned changes to our platforms are understood, tracked and implemented in a timely and controlled manner.
- To ensure that all changes to systems are validated before they are transitioned to the live environment. Where relevant to work with Test Service to agree scope, cost and timescale for testing of individual changes.
- To work with test and development teams to ensure that individual defects are identified, prioritised and driven to conclusion
- To ensure that Risks, Assumptions, Issues, and Dependencies are tracked and managed.
- To work with Operational and Transformation governance teams to propose and agree a delivery/implementation schedule.
- To ensure the configuration is managed and documented.
- To ensure that the proposed solution is Supportable, working with service transition to ensure support agreements are in-place
- To attend Programme & Project review boards supporting the programme team ensuring that feedback is understand and enacted upon.
- To ensure that Project technical Go/No-Go calls are held as part of the governance process.
- Responsible for ensuring technical deliverables arrive within agreed dimensions using appropriate tools and methodologies
- Responsible for holding regular programme calls.
- Responsible for honest, accurate and timely reporting.
Essential Knowledge, Experience and Skills:
- Experience of presenting to "C" level stakeholders.
- Demonstrable System Integration/Technical Project Management experience across a number of IT projects with a focus of managing disparate teams in a challenging environment.
- Ability to communicate clearly and succinctly across the organisation
- Ability to think laterally to resolve project issues
- Experience of implementing and managing change in a software development/IT environment
- Strong planning and presentation skills
- This position requires fluent English language skills.
Personal Attributes:
- Honesty, does not attempt to communicate only good news and avoids expressing personal view whilst maintaining a questioning attitude.
- Ability to establish, build and maintain influential relationships across stakeholders at all levels.
- Strong ability to inspire, motivate and enthuse your team, customers and third parties to deliver project technical deliverables
Senior Technical Delivery Manager - Telco - Project Manager - OSS - BSS
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